This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who is collecting the data?
Delimex NV
Babbelkroonstraat 10
2550 Kontich
Belgium

You can contact us by post at the above address or by email at info@delimex.be.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

What data is being collected?
When you submit an enquiry via our website, we ask you for your name,and email address.
We use this information to respond to your query, including providing you with any requested information about our products and services.

When you subscribe to our newsletter, your name and email address will be stored at Mailchimp, a registered trademark of The Rocket Science Group, so we can send you newsletters through their platform.

Will the data be shared with any third parties?
No, unless it’s necessary to fulfill an agreement with you.

How long will the data be stored for?
We keep your personal data for an indefinite period. If you withdraw your consent, we will delete your details after ongoing projects or agreements with you are finished.

What rights does the data subject have?
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who is collecting the data section of this policy.

How can the data subject raise a complaint?
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Data Protection Authority via their website at https://www.dataprotectionauthority.be/